PowerPlay Casino Ontario
FEEL THE ELECTRICITY AT POWERPLAY
PowerPlay Special Detailed Review
PowerPlay online casino is owned and operated by Trillium Ventures Limited, a registered company under the international gambling jurisdiction of Malta. To legally provide gaming services to Ontario residents, the operator is authorized by AGCO under an agreement with iGaming Ontario.
One unique aspect of this brand not seen too often is its survey section powered by Survicate. The casino encourages users to share their personal opinions to help improve the overall quality of service. You’ll also find that the website offers a simple user interface that allows for easy navigation across game categories and functions.
Pros
-
Security and Licensing
Since coming live in Ontario, PowerPlay has been regulated by iGaming Ontario (iGO) with authorization from AGCO. In addition to this, the site also carries an international gambling license from the Malta Gaming Authority, proof of its overwhelming reputation. To protect players, the casino uses 128-bit SSL encryptions and adheres to CASL and PIPEDA privacy policies.
-
Variety of Games
You can explore a wide variety of top casino games at PowerPlay from providers like Games Global and Pragmatic Play. Although the online slots occupy a major portion of the titles at 500+, you’ll also find over 60 table games and 25+ live casino games streamed in HD and in real-time.
-
Responsible Gaming
Problem gambling is given a full dose of attention at PowerPlay. On the website, there’s a section dedicated to educating players on the dangers of excessive gaming. If you find yourself at risk of developing gambling problems, the casino offers multiple RG tools to help you take control of online casino gambling.
-
Customer Support
It’s not often that we find a casino that provides more than the two usual support channels – email and live chat. At PowerPlay Ontario, you get something extra with the inclusion of a phone line for players who would rather have a voice call with a support agent. You’ll also find an innovative survey section that offers you a chance to give your feedback to improve the casino.
Cons
-
No Android App
Currently, the operator offers players a chance to play via a mobile app only on iOS devices. While this is better than having no app, we consider the absence of an Android app a big disappointment. Android-powered smartphones are some of the most popular among players, so we look forward to PowerPlay creating a mobile app version for this consumer base.
-
Not Enough Banking Options
From our PowerPlay Casino review, we noticed that the supported payment options are limited to Interac, credit cards, and one eWallet. Considering the number of payment methods available today in Ontario, we expect more from the operator.
-
Limited Library of Games
At just over 650 games, Powerplay Casino doesn’t exactly match the robustness of the catalogue of some of its competitors. Considering how players are constantly changing their preferences and looking for the next title to play, we would like to see more games from PowerPlay Casino.
Deposits and Withdrawals
Before playing any real money casino games on PowerPlay, you should deposit funds into your account using the supported deposit options. As part of financial safety regulations, the operator may request information to confirm your age, identity, source of funds, and ownership of your chosen payment method. Unless otherwise stated, all withdrawals are processed to the same deposit method from which the deposit was made. You should also ensure that your PowerPlay Casino account details match your financial services information to avoid issues. The table below shows the available payment options on PowerPlay Casino at the time of our review:
-
Visa
$10 / $70,000
Processing Time: Instant
Extra Fees:
No -
MasterCard
$10 / $70,000
Processing Time: Instant
Extra Fees:
No -
Interac
$10 / Not available
Processing Time: Instant
Extra Fees:
No -
MuchBetter
$10 / Not available
Processing Time: Instant
Extra Fees:
No -
Paysafecard
$10 / $250
Processing Time: Instant
Extra Fees:
No
-
Visa
$10 / $9,999
Processing Time: 0-4 hours
Extra Fees:
No -
MasterCard
$10 / $9,999
Processing Time: 0-4 hours
Extra Fees:
No -
Interac
$25 / Not available
Processing Time: 0-4 hours
Extra Fees:
No -
MuchBetter
$10 / $9,999
Processing Time: 0-3 business days
Extra Fees:
No
Security and License
The reliability of PowerPlay Casino is not in doubt, considering how they’ve managed to penetrate the otherwise difficult iGaming industry in Ontario. In addition to an iGO license, the operator is licensed by the Malta Gaming Authority (MGA). You can also play in confidence knowing that your personal and financial data are protected by advanced security protocols implemented by the operator. Taking control of your online gaming activity is also possible at PowerPlay through its RG resources. You can take advantage of tools like deposit limits, time-outs, loss limits, and self-exclusion.
-
Encryption
256-bit SSL encryption
-
License
Malta Gaming Authority (MGA)
VIP/Loyalty Program at PowerPlay
Currently, PowerPlay Casino Ontario does not feature a VIP program for players. We look forward to seeing the operator reconsider this, as recognizing loyal customers always goes a long way to improving player satisfaction. Registers and loyal players are however not left to roam without any significant recognition. PowerPlay Casino features a dedicated section that is filled with information on various offers for players. Should you be interested, click on the main menu button on the top left of your mobile browser, then click on “Offers” to explore the various benefits of being a consistent user.
How to Register an Account at PowerPlay
Before opening your account at PowerPlay Casino, ensure you have all the required information handy and enter it accurately. To sign up, you must be resident in Ontario and be at least 19 years old. Here’s a detailed guideline of the registration procedure for new players on PowerPlay Casino:
-
Navigate to the Casino's Website
Visit the PowerPlay website using a PC or mobile browser (Android or iOS). On the homepage, look for the “Join” button at the top of the screen.
-
Click on the 'Join' Button
To get started, click the button and you’ll be redirected to the registration page. We did not find an option for a Google or Facebook signup, so you’ll have to manually input your personal information.
-
Fill in Your Personal Information
On the sign-up page, you’ll be required to enter a valid email address and choose a strong password for your new account. Some other required information are phone number, home address, and proof of age.
-
Verify Your Account
Account verifications are necessary to activate your account and lets you make withdrawals when needed. Provide the required documents to complete this process. You will also need to verify your phone number as part of registration.
-
Make Your First Deposit and Start Playing
Once registration and account verification are complete, log into your account using your new PowerPlay Casino login details. Next, head to the payment section to deposit funds into your account using one of the supported options and start playing.
Usability in PowerPlay
During our test of the PowerPlay website, we found navigation to be super easy. Signing up for a new account takes no time, and you’ll be playing your favourite games as soon as you want. The loading time on games is impressively quick, which is something we consider important for the overall user experience. In the casino section, the games are sorted into categories that make it easy to find your favourites. You can also take advantage of the search engine to locate specific games if you wish. Unfortunately, the casino does not have a section dedicated to software providers, so you’ll have to make do with the default game categories.
Advantages
- Seamless registration process
- Intuitive website design with access to all games from the homepage
- Mobile-friendly games and website
- Presence of a search engine to find specific titles quickly
Disadvantages
- No list of software providers
- No Android app
- No dedicated section for jackpot slots
Payment Options for Powerplay in Ontario
PowerPlay online casino meets our minimum expectations as regards the payment methods it supports. The Ontario iGaming industry is in an expansion phase, so it’s important that casinos partner with widely accepted financial providers to satisfy player preferences. The operator offers convenient options like credit cards (Visa and Mastercard), Interac, and MuchBetter. If you want to keep playing and winning, it’s important to choose a payment option that is most convenient for you. Here’s a brief description of the six top payment methods in Canada:
Mastercard
Like Visa cards, Mastercards are a quick and easy payment option for players who want to make payments directly from a bank account.
Visa
Visa cards are a popular option among Canadians because they connect directly to accounts held in banks and financial institutions.
Paysafecard
This prepaid cash-based payment method comes in vouchers with a 16-digit PIN code and is great for players who want to put a limit on their spending.
PowerPlay, Mobile and Applications
Like most new online casinos in Ontario, you can access the games on PowerPlay using a smartphone, tablet, or PC. Regardless of your preference, there’s not much difference in how the casino is presented. On mobile devices, you get a portrait view, while the desktop orientation is presented in landscape.
PowerPlay Casino is available on iOS for iPhones. Players who own this device can enjoy an elevated mobile gaming experience by visiting the App Store to download it. The PowerPlay iOS app is much like the mobile web version and does not offer any special features. Despite our extensive checks, we did not find an Android app for the casino at this time.
Slot machines
The online slots at PowerPlay Casino offer players an impressive blend of top-notch graphics and easy gameplay. You’ll find sizzling hot titles like Anaconda Wild, 9 Lions, and The Great Genie. Whether you’re a fan of classics or more modern-styled slots, there’s something for you on PowerPlay Ontario.
The casino also makes it easy to find different types of slots, depending on what your specific interests are. Just type in the name of the slot in the search engine and your classic 777, Drops & Wins, or Megaways choice will be displayed. Considering how there are over 650 titles featured in the slots section, your choices are extensive.
In the table below, we highlight some of the most popular titles you’ll find on PowerPlay Casino Ontario:
-
Big Bass Bonanza
-
Gates of Olympus
-
Sweet Bonanza
-
Legacy of Dead
| Title | Provider | RTP | Max Multiplier |
| The Great Genie | Playtech | 95.44% | 2,452x |
| Big Bass Bonanza | Pragmatic Play | 96.71% | 2,100x |
| African Elephant | Pragmatic Play | 96.04% | 15,000x |
| Anaconda Wild | Playtech | 95.48% | 6,626x |
Software
One of the first things we noticed with the software developers in partnership with PowerPlay Casino is their quality. In the casino lobby, you won’t be able to search for specific providers but we noticed that each game category features titles from specific developers. The popular ones we could easily spot are: Pragmatic Play, Games Global (Microgaming), Playtech, Evolution Gaming.
Also, thanks to Big Time Gaming’s innovative Megaways mechanic which has been incorporated into the design of slot machines developed by other providers, you’ll find an impressive collection of Megaways slots at the casino. Some of the popular Megaways slots available here include: The Dog House Megaways, Great Rhino Megaways, Buffalo King Megaways, Floating Dragon Megaways, Fury of Odin Megaways.
Games Variety
In addition to slots which count for more than 500 of the total games on PowerPlay Casino, the operator also offers various live dealers and table games. Players who want to experience the authentic feeling of being virtually present in a real-life casino environment have an opportunity with the various top-quality games in the live casino section. Some are classic tables, but there are several variations as well. They include: Quantum Roulette Live, No Commission Baccarat, Live French Roulette, Sic Bo Deluxe, Jumanji Live, Live Unlimited Blackjack.
The table games section is also quite impressive and features popular classic options. You’ll also find some variations in the mix as well. They include: Premium Blackjack, Classic Roulette, Multifire Roulette, Single Hand Blackjack.
Client Support
The customer service coverage on PowerPlay is one of the best we’ve come across among online casinos in Ontario. Players can reach the professional friendly support agents using multiple channels that all offer different levels of satisfaction. From our test, the live chat option was the most convenient, while the phone support felt more personal. Below are the details of PowerPlay Casino’s client support channels:
- Live chat: 24/7
- E-mail: support@powerplay.com
- Phone: +1-833-578-1331
Reliability
PowerPlay Casino Ontario is a solid platform with the relevant licenses to back up its reputation. The company which operates the casino in Ontario, Trillium Ventures, is registered in the Jurisdiction of Malta with registration number C101764. It is also authorized by the Alcohol and Gaming Commission of Ontario (AGCO) under registration number OPIG1242190 to offer Internet gaming services for 19+ registered players in the province.
Author and Expert Opinion
When it comes to online gambling in Ontario, we believe that operators that successfully meet strict AGCO licensing requirements are reputable. The first thing that caught our attention at PowerPlay Casino Ontario was the interesting selection of live dealers. Some unique titles we came across include Live Football Roulette and MoneyDrop Live.
If you’re not very fond of deep colours, you might find the colour theme of the website a bit unsettling. But should you look beyond that, there are things to love about this brand. The Poker section is something that also impresses at PowerPlay Ontario. You’ll find classic variations of Texas Hold’em and special titles like Rapid Card Chase.
From our PowerPlay Casino review, we found that the operator offers a mobile application for just iOS devices. Users of Android-powered smartphones will find this disappointing, but considering how fully optimized the website is for mobile gaming, playing on a mobile browser is equally as convenient as the best mobile apps.
Frequently Asked Questions
Playing at an online casino for the first time comes with certain requirements and one of these is having the necessary information. We understand that some players may have questions about PowerPlay Casino as a choice destination for online casino gambling. In this section, we’ve provided answers to some of the most popular questions asked by both new players and regular customers of PowerPlay online casino:
-
Is PowerPlay Casino legit in Ontario?
Yes, PowerPlay Casino is a fully licensed online gaming venue with authorization from the Alcohol and Gaming Commission of Ontario (AGCO). The operator offers online gaming services to Ontario residents who are 19 years old and above.
-
What type of online casino games can I play at PowerPlay Casino Ontario?
The range of casino games available at PowerPlay Casino is extensive and covers the most popular options in the iGaming industry. Although you’ll find that slots are a major focus for the operator, you’ll find an interesting selection of live casino games and live dealers on the platform. Some popular titles featured include Big Bass Bonanza, No Commission Baccarat, Poker, Single Hand Blackjack, and more.
-
What is the minimum deposit amount at PowerPlay Casino Ontario?
At PowerPlay casino, you can enjoy very low deposits regardless of your chosen deposit method. The minimum acceptable amount is $10, and you can deposit using options like Visa, Mastercard, Interac, MuchBetter, and Paysafecard.
-
How long does it take to process withdrawals at PowerPlay online casino?
The withdrawal processing times depend on several factors. From the casino’s end, all withdrawal requests are processed within four hours regardless of what method you choose. Determining how long it takes for funds to reflect in your account depends on the processing time of the payment service and can take as much as three business days.
Share Your Gaming Experience!
Considering how enjoyable our experience was while playing at this casino, we recommend the platform for players who want to discover what simplified mobile gaming is all about. Although we carried out this review with the utmost professionalism and transparency, we value the thoughts and feedback from end users who have registered and played at PowerPlay Casino.
Should you be interested in taking a tour of the available gaming options offered at PowerPlay, visit the official website today and sign up for an account. Once registered, navigate to your preferred section – slots, tables, or live dealers, and start playing. We look forward to reading your thoughts about the casino, from its games catalogue to payment options, customer support, and overall features.