About CasinoRIX
CasinoRIX is a group of market-focused online casino review products created to make casino research simpler. We bring together detailed reviews, practical comparison tools, and 24/7 human support so readers can find and understand the information that matters before choosing an online casino.
We launched in 2023 with products focused on Canada and European markets, and later expanded to New Zealand. Although our local versions share the same CasinoRIX identity and editorial principles, the main content is created specifically for each country rather than simply translated from one global website.
Our Story
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2023 – Launch
CasinoRIX launched with market-focused products for Canada and Europe.
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Later expansion
A dedicated New Zealand product was added, with content written for Kiwi players and the local market context.
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24/7 support
CasinoRIX introduced its Personal Manager service, giving visitors access to English-language live chat at any time.
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Casino comparison
The Canadian product added a comparison tool that helps readers examine important casino features side by side.
What CasinoRIX Offers
Market-specific casino reviews.
Our reviewers examine casinos in the context of the market they are writing for. This includes local availability, licensing information, payment options, currencies, bonus restrictions, games, support, usability, and responsible gambling tools.
A practical casino comparison tool.
Canadian readers can compare selected casinos side by side. The tool brings together details such as licensing, games and providers, bonuses, payment methods, payout speeds, mobile access, jackpots, loyalty programmes, and security features. The comparison tool is currently available for the Canadian product.
24/7 human support.
Our English-language live chat is available around the clock. A team of more than 10 support specialists can help visitors understand CasinoRIX features and common questions about casinos, bonuses, payments, and account processes.
When a visitor has an unresolved issue with a CasinoRIX partner, our support team passes on the information provided and asks the operator to review or accelerate the case. We cannot access casino accounts, approve withdrawals, reverse operator decisions, or guarantee a particular outcome.
Market-Focused CasinoRIX Products
Casino rules, operator availability, licences, payment methods, currencies, bonuses, and support resources vary from one market to another. That is why CasinoRIX builds its main editorial content around individual countries instead of simply translating one global set of casino reviews.
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Canada
CasinoRIX launched with a strong focus on Canada. The Canadian product includes general Canadian casino coverage as well as Ontario-specific content featuring operators licensed for that province.
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European Markets
Our current European products cover Poland, Portugal, Hungary, and Slovenia. Reviews and other core editorial pages are created with the conditions of the relevant country in mind.
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New Zealand
New Zealand was added after the initial Canada and Europe launch. Its casino reviews and supporting content are written specifically for Kiwi players and the local market context.
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Built for the Market
The CasinoRIX products share one editorial framework and visual system, but their casino reviews, payment information, bonuses, and other main content are researched separately for each country.
CasinoRIX in Numbers
We prefer to use figures that reflect what CasinoRIX actually provides today. The numbers below show the current scale of our market-focused content and visitor support, without relying on broad audience or experience claims that can quickly become outdated.
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Since 2023. CasinoRIX has developed market-specific casino research products.
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600+ review pages. Published across all local CasinoRIX products.
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6 market groups. Canada, New Zealand, Poland, Portugal, Hungary, and Slovenia, with Ontario covered within Canada.
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24/7 live chat. English-language visitor support available around the clock.
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10+ support specialists. Providing general guidance and partner-case escalation where appropriate.
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Every 90 days. Recommended casinos are re-reviewed at least once every 90 days, with earlier updates when important information changes.
How We Work
CasinoRIX combines hands-on testing with source research and editorial review. The exact checks depend on the page and market, but the process is designed to separate what we observed ourselves from what an operator or another source states.
For casino-related editorial pages, we also consider the information most relevant to the country and topic.
For the full methodology, see How CasinoRIX Rates and Lists Online Casinos, our Editorial Guidelines, and our Affiliate Disclosure.
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Hands-On Testing
Real-account testing may cover registration, verification, deposits, bonuses, games, withdrawals, support, and mobile or desktop usability.
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Market-Specific Research
We check the information that matters for the page and country, including local availability, payment options, currencies, restrictions, licensing information, and responsible gambling resources.
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Editorial Review
Casino-related editorial content is proofread by the Head of Content, with attention to material factual details, clarity, balance, and unnecessary promotional language.
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Regular Updates
Recommended casinos are re-reviewed at least once every 90 days and can be updated earlier when payment terms, licences, market availability, bonuses, ownership, or other important conditions change.
Meet the CasinoRIX Team
What CasinoRIX Is Not
CasinoRIX is not an online casino. We do not accept deposits, hold player funds, issue bonuses, provide gambling accounts, or control casino decisions. Our role is to research casino information, help readers compare available options, and provide general support when questions arise.
CasinoRIX cannot guarantee that a casino will approve an account, process a withdrawal within a particular timeframe, accept a complaint, or make a specific decision. Those actions remain under the operator’s control and are governed by its current terms.
Responsible Gambling
We treat gambling as entertainment, not as a reliable way to earn money or solve financial problems. CasinoRIX content is intended only for adults who are legally permitted to gamble in their location.
Our local products provide information about responsible gambling tools and support services relevant to their markets. Readers who feel that gambling is no longer under control should stop playing and contact an appropriate professional support service.
Learn more on our Responsible Gambling page.
Work With Us
We’re always interested in people who can bring practical expertise, clear thinking, and strong attention to detail to CasinoRIX. Our team works remotely across different areas of the project, from editorial content to specialist reviews, with a shared focus on making casino information more accurate, useful, and easier to understand.
Contact CasinoRIX
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