Captain Cooks Casino Review
Welcome bonus 100 Free Spins
Last update: September 9th, 2024, 10:19 am
Captain Cooks Casino Special Detailed Review
The team at CasinoRIX has read many positive Captain Cooks Casino reviews. So, we were excited to try out this casino for ourselves. One of the first things we noticed about this online casino was it’s eCorga-certified. That’s a big green flag for us because it means every game on the gambling site has been tested for fair play. To add to this, the casino also features a fair play policy, giving every gambler peace of mind. We were also impressed by the variety of casino games available. This gambling site has a lot of exciting features, and we will cover all of them in our full review below!
Pros
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Low minimum deposit amount of $10. New players get an exclusive discount and can accept the welcome bonus with a minimum $5 deposit.
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Excellent variety of casino games. Players can choose from exciting slots, table games, and instant play. There are also two separate live dealer casinos available on this gambling site.
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Mobile app for download. It is optional for players to install this app. If you don’t want to install the app, all of the Captain Cooks casino games can be accessed directly from the website browser.
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All games are reviewed and tested by eCorga. This guarantees that every game provided by the online casino is fair and uses RNG (random number generators).
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An awesome loyalty program that’s easy to level up in. Players are automatically enrolled in it and receive points based on their activity at the casino.
Cons
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A chatbot answers live chats. We tested the chat several times with casino-related questions. The chatbot will exit the live chat if it cannot process the question a user asks.
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The terms and conditions page isn’t very clear. Users may be left confused by how some of the features of the online casino work after reviewing this page.
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There are no options for responsible gambling tools. Players cannot set limits on their accounts. However, they can contact customer support if they need to request a cool-off period or self-exclusion.
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Outdated layout. Despite this drawback, the site is very easy to navigate. However, we think an updated layout could help this casino site stand out to more Canadians.
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200x wagering requirements for the welcome bonus. Unfortunately, players have to opt-in on the welcome bonus to create an account, so they can’t get past these high wagering requirements.
Author and Expert Opinion
Our gambling experts were left with a great impression of Captain Cooks Online Casino. The pros of this site far outweigh the cons. We think Canadians will appreciate how easy it is to get started with this online casino. Once players join and make a deposit, they will instantly be credited with spins on the Mega Money Wheel. The awesome game selection is organized into categories, making finding your favourite Microgaming titles easier. Another aspect of this site that we like is how easy it is to accumulate points in the loyalty program. We earned our first point within a few minutes of gameplay. It won’t take new members long to reach the second level and take advantage of those VIP perks!
While this site does have a lot of great features, it could use improvement in some areas. The lack of responsible gambling tools could be problematic for some players. We also think the live chat process may get some users frustrated. For more details, check out our full Captain Cooks Casino online review below.
Deposits and Withdrawals
Captain Cooks is a low-deposit casino in Canada. The minimum deposit amount for this online casino is only $10 CAD, but new players can claim the welcome bonus with a first deposit of $5. Players don’t have to go over budget to enjoy gameplay with this casino. Unfortunately, the online casino hasn’t provided any information on the maximum deposit amount. Players are able to request a withdrawal when they have a minimum of $50 CAD in their casino account. All withdrawals will be processed by the casino within a 48 hour period. Once they are released, the funds could take up to 10 days to be deposited into your account. The maximum withdrawal amount is $4,000 weekly. Players can contact customer service if they want to request an increase.
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Interac
Min Deposit $10
Timeframe: Instant
Fees: N/A
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iDebit
Min Deposit $10
Timeframe: Instant
Fees: N/A
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Visa
Min Deposit $10
Timeframe: Instant
Fees: N/A
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Mastercard
Min Deposit $10
Timeframe: Instant
Fees: N/A
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MuchBetter
Min Deposit $10
Timeframe: Instant
Fees: N/A
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Neosurf
Min Deposit $10
Timeframe: Instant
Fees: N/A
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PaySafeCard
Min Deposit $10
Timeframe: Instant
Fees: N/A
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Interac
$300 / $4,000
Timeframe: 2 to 3 days
Fees: N/A
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iDebit
$50 / $4,000
Timeframe: 1 to 5 days
Fees: N/A
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Visa
$50 / $4,000
Timeframe: 2 to 3 days
Fees: N/A
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Mastercard
$50 / $4,000
Timeframe: 2 to 3 days
Fees: N/A
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Paysafecard
$50 / $4,000
Timeframe: 1 to 3 days
Fees: N/A
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Neosurf
$50 / $4,000
Timeframe: 1 to 3 days
Fees: N/A
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InstaDebit
$50 / $4,000
Timeframe: 1 to 3 days
Fees: N/A
Security and License
The Kahnawake Gaming Commission licenses online casino Captain Cooks. They have been monitored, tested, and reviewed by this government authority. The license guarantees that it is a safe casino that follows all international gambling laws. Captain Cooks also holds a valid AGCO license, allowing it to provide services to legal-aged gamblers in Ontario. On top of this, Captain Cooks is also e-Corga certified. This means that every game the online casino provides has been tested for fair play and uses an RNG to guarantee fair outcomes.
Captain Cooks also uses 128-bit SSL encryption. This is the highest level of online security that a website can use. Canadians can have peace of mind using this online casino, knowing that all of their data is safe.
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Security
128-bit SSL encryption
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License
Kahnawake Gaming Commission, AGCO
Bonuses and Promotions at Captain Cooks
The Captain Cooks sign-up bonus gives players a chance to become an instant millionaire. Players will also be eligible for personal promotions once they have created an account. These will be optional limited-time offers for players to take advantage of. While the bonuses on this site are exciting, we think the best part is the loyalty program. Players can collect points when they play online casino games and reach new levels in the program for exclusive perks and bonuses.
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Welcome Bonus
New players will receive 100 free spins on the Mega Money Wheel when they create an account and make their first deposit. This special offer cuts new players’ first deposit amount in half. For a first deposit of only $5, players will receive 100 free spins. This is an incredible offer, but it’s important to know that there are strict wagering requirements. The money players win on the Mega Money Wheel will be credited to their account as bonus money. This bonus money will have very high wagering requirements of 200x.
One major downfall of this online casino is that players cannot create an account unless they opt-in for the welcome bonus. Since the bonus money gets tied in with your deposit funds, we recommend only making the minimum deposit with your first deposit. If you were planning on adding more funds, you can make a second deposit after playing through the bonus money. This way, the rest of your funds won’t be connected to the bonus.
Welcome bonus 100 Free Spins
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Promotion Bonuses
Returning players will be eligible for optional limited-time bonuses. Players can find out which options are currently available under the ‘Promotions’ tab. Information about current bonuses and promotions can be found in the ‘Your Casino Promotions’ tab on the Loyalty page.
VIP Loyalty Program
There are six levels that players can reach in the VIP loyalty program. Every player will automatically start at the green level. Once they reach 5 points, they will upgrade to bronze. They can continue upgrading until they reach the top level, Diamond. With each level, players will unlock cool rewards and account perks.
- Level Green – Weekly promos and giveaways
- Level Bronze – Weekly promos and giveaways
- Level Silver – Weekly promos and giveaways
- Level Gold – Weekly promos and giveaways, exclusive bigger promos, birthday bonuses, high-roller bonuses
- Level Platinum – Weekly promos and giveaways, exclusive bigger promos, birthday bonuses, high-roller bonuses
- Level Diamond – Weekly promos and giveaways, exclusive bigger promos, birthday bonuses, high-roller bonuses
Last update: September 9th, 2024, 10:19 am
Usability of Captain Cooks
Captain Cooks is a user-friendly website. At first glance, the outdated layout may turn some users off. Despite that drawback, we were impressed by the organization and ease of navigation. There is a search bar, so users can find specific titles. Games are also organized into different categories, so you can find a page with game titles that appeal to you.
The online casino does mention that there is free software to download. This is only for players who want to download the Captain Cooks Casino mobile app. If you’re using a PC (or don’t want to install software on your mobile), you can play all of the games directly from the website browser. Players don’t have to download any software to enjoy a user-friendly online casino.
Advantages:
- User-friendly design
- Easy navigation
- Search functionality
Disadvantages:
- Inefficient game organization
- Lack of game categories
Payment Options For Captain Cooks CA
Captain Cooks Canada features various payment options to choose from. The top payment method for Canadians is Interac. Players will have options between direct Interac payments or Interac e-transfers. While this is the easiest option for most users, it’s not the only one. Players can also use various e-wallets, prepaid vouchers, or credit cards. There are no extra fees for making transactions in CAD through Captain Cooks. However, players will incur a 2.5% fee if they want their funds converted to another currency.
Interac
Safely transfer funds to and from your bank account.
Paysafecard
A prepaid voucher that can be purchased from a physical retail store.
MuchBetter
A digital wallet app developed to make transactions faster and simpler.
Captain Cooks Mobile and Apps
The Captain Cooks mobile casino is an excellent option for smartphone and tablet users. Most Canadians enjoy their online activity using a mobile device. That’s why they’re interested in finding mobile-friendly services. All of the games at the Captain Cooks Casino mobile site are developed to be compatible with different devices. We tried them out on a PC and a smartphone to see what the differences were really like. Everything operated the exact same. There were only minor differences in the details of the layout to make up for the different screen sizes.
Additionally, there is also a Captain Cooks Casino app that players can download if they want instant access from their smartphones. The app can be downloaded directly from the official Captain Cooks website. Once players join the casino, they will be able to find the option to install the app under the ‘Settings’ tab in their account.
Slot Machines
Players can find loads of exciting slot games at Cooks Casino. All of the slots are provided by Microgaming. This is a good sign for most gamblers because Microgaming is one of the best software developers in the industry. Canadians can count on a selection of top-notch slots with excellent graphics, exciting bonus rounds, and high RTPs. Slot games are categorized into the following: 1-20 lines, 25+ lines, 3-reel, and 5-reel. Players can also find exclusive slot games and early-release titles at this online casino.
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9 Pots of Gold
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Legacy of Dead
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Book of Gates
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Book of Clovers
Software
Captain Cooks’ casino games are provided by Microgaming. This is a leading brand in the gambling industry. They developed the software for the very first online casino back in 1994. The popular software provider still remains an innovative force today, providing some of the best quality slots and casino games. However, one area that Microgaming doesn’t focus on is live casino games. For the live casino, players will find a variety of titles from Evolution. They are the leading provider of live casino tech.
Games Variety
Captain Cooks Casino features an excellent variety of casino games. The slots are very popular among Canadians, but they aren’t the only option available. This casino also has a good selection of table games, live poker, crash games, and instant play games. If that wasn’t enough to excite you, there are also two live casinos hosted on this website. Nearly every Canadian will be able to find games that keep them on the edge of their seats.
Client Support
Players can reach out to customer support by live chat or email. The live chat is available 24/7. It’s operated by a chatbot. In our experience, this area of the casino needed the most improvement. The chatbot closed the chat on us when we asked “What is the maximum deposit amount?”. We can understand a chat closing if the user is being inappropriate, but it shouldn’t close on people who want to ask real questions about the casino service. Our team tested out the chat with a few other questions and were transferred to a live agent. At the time of using the casino, there was a 25-minute wait time to speak to a live agent.
- Live chat: Available 24/7
- E-mail: [email protected]
Reliability
Captain Cooks Casino has a very good reputation in the gambling industry. Both officials and customers trust this quality online casino. Our team always checks out other players’ reviews so we know what areas to pay extra attention to when we review a casino. This is one site where the majority of the reviews we read were positive. That gave us a good impression going in. Once we put the casino to the test for ourselves, we fully believe it lives up to the hype. This casino has such a good reputation because it has taken extra measures for safety, security, and fair play.
Last update: September 9th, 2024, 10:19 am
FAQ
CasinoRIX hopes we answered all of the Captain Cooks Casino questions you had in our review. This is one exciting gambling site with promotions you won’t want to miss out on. For more information, check out the most frequently asked questions.
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Is Captain Cooks Casino legal in Canada?
Captain Cooks is a legal gambling site. The online casino holds a valid license from the Kahnawake Gaming Commission, allowing it to provide services to Canadians. It also holds a license from AGCO, allowing it to provide services to people in Ontario.
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How do I verify my Captain Cooks login information?
All Captain Cooks Casino members will need to verify their information before they can request a withdrawal. This information is needed to prove you’re of legal age to use the services. To verify your account, you must upload a clear picture of your photo idea and a copy of a bank statement or utility bill with your name and address on it. Once this information has been viewed and approved by the Captain Cooks team, your account will be verified.
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Can I claim a Captain Cooks no-deposit bonus?
VIP program participants may be eligible to claim no-deposit bonus offers. Make sure you check out the promotions tab on a weekly basis to find out which offers are available. This is one of the many benefits of being a VIP member.
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Where can I find Captain Cooks Casino bonus codes?
Currently, players don’t need a bonus code to activate the promotions available at Captain Cooks online casino. CasinoRIX will keep you updated when exclusive bonus codes become available. Don’t forget to bookmark our page so you can stay updated.
Share Your Gaming Experience!
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