SlotsGem Casino Review
Welcome package up to $1,200 + 225 FS
SlotsGem Casino Special Detailed Review
SlotsGem Casino Canada has all the bells and whistles of what we like in an online casino. Right off the bat, they have set themselves up with a reputable licensing authority (Curacao eGaming) and have partnered with the leading gaming providers. This allows them to host Canadians’ favourite games while promoting new titles players will be excited to try. Best of all, SlotsGem Canada is a low minimum deposit platform, allowing you to join in the fun for as low as $15. We’ll go into all the details you should know throughout this page.
Pros
-
Top selection of online casino games in Canada. Over 11,000 titles from the most reputable gaming providers in the industry (Pragmatic Play, Jelly, NetEnt, Novomatic, etc.). Find your favourite games and explore new high-quality titles.
-
Fast and efficient customer support. These agents are quick to respond, very friendly, and know the platform like the back of their hand. Canadians are treated in a prompt and courteous manner.
-
Flexible payment limits. Players can join in the fun for a minimum $15 deposit. The max amount varies with each payment method. When it comes to withdrawals, there is no max cashout limit. If you win a high roller max bet, you can withdraw it all.
-
Exclusive VIP program specials. There are 50 levels players can reach in this program, uncovering special rewards each time they get a new ranking. It pays to be a loyal member here.
-
Thrilling casino theme. The name comes to life since the theme of this casino is exploring for gems. Vibrant characters and locations make players feel like they are part of the quest. The graphics are high-quality with a lot of attention put into the little details.
Cons
-
No mobile casino app to install. While SlotsGem Casino is compatible to use with mobile browsers, loyal players don’t have the option to download a dedicated app.
-
Doesn’t feature responsible gambling tools. Players will not have the option to set limits on their accounts for deposits, losses, and wagers. However, they can request a cool-off period or self-exclusion by contacting customer support.
-
All key info is under the ‘Terms and Conditions’ page. SlotsGem doesn’t feature separate pages for things like the Payment Policy, KYC, security, etc. This can make it challenging to find specific details.
Deposits and Withdrawals
One area where SlotsGem really shines is that this casino online for real money has flexible deposit and withdrawal options. Canadians can choose from several options, including Interac, vouchers, credit cards, e-wallets, and crypto. Unlike other online casinos, SlotsGem doesn’t have a max payout limit. However, some payment methods have a maximum withdrawal limit. With these, the casino will pay the maximum amount allowed every 24 hours after the request has been submitted until the customer receives their full withdrawal.
-
Interac
Min/Max: $15 / $3,000
Timeframe: Instant
Extra Fees: Not listed
-
Visa
Min/Max: $15 / $2,200
Timeframe: Instant
Extra Fees: Not listed
-
Mastercard
Min/Max: $15 / $2,200
Timeframe: Instant
Extra Fees: Not listed
-
NeoSurf
Min/Max: $15 / $4,000
Timeframe: Instant
Extra Fees: Not listed
-
Paysafecard
Min/Max: $15 / $150,000
Timeframe: Instant
Extra Fees: Not listed
-
MuchBetter
Min/Max: $15 / $150,000
Timeframe: Instant
Extra Fees: Not listed
-
Skrill
Min/Max: $15 / $7,000
Timeframe: Instant
Extra Fees: Not listed
-
Bitcoin
Min/Max: $8 / $30,000 (equivalent)
Timeframe: Instant
Extra Fees: Not listed
-
Interac
Min/Max: $10 / $4,000
Timeframe: Up to 48 hours
Extra Fees: Not listed
-
BankTransfer
Min/Max: $50 / $4,000
Timeframe: Up to 48 hours
Extra Fees: Not listed
-
MuchBetter
Min/Max: $15 / $4,000
Timeframe: Up to 48 hours
Extra Fees: Not listed
-
Bitcoin
Min/Max: $68 / $15,000
Timeframe: Instant
Extra Fees: Not listed
Security and License
The CasinoRIX team will only play at legitimate online casinos. So, of course, one of the first things we looked for was an active license. SlotsGem displays this information directly at the footer of their page, being fully transparent about their licensing conditions. They currently hold a license from Curacao eGaming, one of the leading license authorities worldwide. This ensures that SlotsGem is regularly monitored and complies with all gambling laws. They are held to high standards for security measures and ensure that player protection is a top concern. Their mission is to maintain a safe and entertaining gambling platform for everyone who uses it.
-
Security
SSL certification, encryption, KYC verification
-
License
Curacao eGaming- OLG/2024/1676/0905
Bonuses at SlotsGem Casino Canada
Bonuses and promotions are a big part of what makes the SlotsGem Casino experience so enjoyable. This online casino best bonus is the memorable welcome package of rewards, starting players off on the right path for games and entertainment. From there, they can enjoy weekly reload offers, limited-time rewards, and special promotions, like missions and the fortune wheel.
-
Welcome Bonus
Let’s kick off the SlotsGem Canada bonus section with the incredible welcome package. This deal rewards players with bonuses on their first four deposits! Each part has 40x wagering requirements, which is average based on our experience. With this bonus package, players will receive a larger sum of bonus money if they deposit a higher amount. All free spins will be given in batches of 25 every 24 hours until complete. Here is a quick breakdown of the promo:
- 1st Deposit – Low Deposit(100% match: $30 to $150 & 75 FS), Mid Deposit(110% match: $151 to $450 & 100 FS), High Deposit(120% match: $451 to $900 &125 FS)
- 2nd Deposit – Low Deposit(50% match: $30 to $75 & 50 FS), Mid Deposit(75% match: $76 to $150 & 75 FS), High Deposit(100% match: $151 to $450 & 100 FS)
- 3rd Deposit – Low Deposit(50% match: $30 to $150), Mid Deposit(60% match: $151 to $450), High Deposit(70% match: $450 to $550)
- 4th Deposit – Low Deposit(50% match: $30 to $75), Mid Deposit(60% match: $76 to $150), High Deposit(70% match: $151 to $350)
Welcome package up to $1,200 + 225 FS -
Promotion Bonuses
Some online casinos let players claim a deposit bonus on a specific day of the week. But, SlotsGem Casino gives players the option to claim one with every deposit they make. The Fortune Wheel is a spin-the-wheel selector, landing on a random bonus to collect. The bronze spin can be claimed once before a deposit is made. After the member’s initial deposit of $30 or more is made, they will be able to use the silver spin for more lavish bonuses. After $150 has been deposited, members will get to spin the gold wheel.
-
Weekly Reload
Every Friday members can take advantage of the weekly reload bonus. This offer can be activated for the minimum deposit amount of $15. It comes with a deposit match and FS, with a higher amount being provided for higher deposits. Similar to the SlotsGem welcome bonus, the reload bonus also has 40x wagering requirements. Here is a quick breakdown of what you could receive based on your deposit:
- Deposit $15 to $150, 100% deposit match, 50 free spins
- Deposit $151 to $450, 125% deposit match, 100 free spins
- Deposit $450 or more, 150% deposit match (capped at $1,200), 150 free spins
VIP Program
SlotsGem Casino has a very rewarding VIP program. Best of all, reaching new levels is very easy. If you come back to this online casino each time you want to enjoy iGaming entertainment, your points will rack up.
There are 50 levels to reach in this program. Players can soar to the next level by collecting comp points. So, how do you do that? It’s easy! One point is awarded for every $10 wagered on the platform (whether you win or lose). With time, these points add up and players get exclusive prizes, like free spins and bonus money. The highest level gives out $150,000 in bonus money.
Usability of SlotsGem Casino
In our experience, SlotsGem was a relatively easy casino to navigate. They did an excellent job with the layout and organization. Even though there are over 11,000 games, each title is placed in the right section making them easy to find. The theme of this casino is all about exploring gems, and the operator uses graphics and details that bring this to life. The only drawback is that some of the fine print is in a very light font, making it difficult to see.
Advantages:
- Lavish lineup of promotions
- No max withdrawal limit
- Over 11,000 games
Disadvantages:
- No sports betting
Payment Options for SlotsGem Casino in Canada
SlotsGem makes their online casino easily accessible for Canadians. They feature multiple payment methods, giving nearly every player the option to choose one they’re familiar with. Interac is the most popular, but players can also use e-wallets, credit cards, vouchers, and cryptocurrency.
MuchBetter
A global payment provider that simplifies the digital transaction experience.
Bitcoin
Leading form of cryptocurrency that operates on a blockchain.
Interac
Canadians can make and receive payments via e-transfer or direct debit.
SlotsGem Mobile and Applications
One of the pitfalls of SlotsGem is that it currently doesn’t feature a mobile app to download. But, this doesn’t mean that smartphone and tablet users are out of luck. As long as you have a connection to the internet, you can access the SlotsGem website from a mobile browser.
In fact, the website is perfectly optimized for a high-quality mobile experience. When the CasinoRIX researchers tested it out, they noticed that every page and game loaded smoothly without any issues. It’s just as good, if not better when compared to playing on a PC.
Slot Machines
If you enjoying to play games, slots are the leading pick at SlotsGems Casino. A demo version of each title is available so you can test them out before you play. One feature we really liked about the slots section is how hot games are featured at the top of the list with current RTPs. At the time of our review, Gates of Olympus was up to 137.89%, and that slot normally has an average RTP of 96.5%! This is one of the most accurate counts of current RTPs that the CasinoRIX team has come across!
-
Snoop Dogg Dollars
RTP: 96.00%Provider: BGaming -
Gates of Olympus
RTP: 96.50%Provider: Pragmatic Play -
Chaos Crew
RTP: 96.30%Provider: Hacksaw Gaming
Software
SlotsGem’s incredible selection of games all comes down to the software providers that this online casino has partnered with. Since Latcas B.V. is a reputable operator that complies with all regulations, it had no issues securing partnerships with the best gaming providers in the industry. This is why there is such a wide assortment of slots, table games, instant play, live games, and everything else. Pragmatic Play, 3 Oaks, Booming Games, Gamzix, Play N Go, NoLimit, Belatra & more.
-
Pragmatic Play
-
Hacksaw Gaming
-
BGaming
Games Variety
While the name SlotsGems suggests a site heavy on slots, that’s only the beginning of what this online casino has in store. There is a massive selection of games. We’re talking fast games, crash games, and all of your favourite classic card and table games. There is also a live casino section where games are hosted from a studio with a dealer. Here is a quick peek at some of the games you’ll find on this site.
Client Support
There are two ways that you can reach out to customer support at SlotsGem Casino; live chat and email. Live chat is the best option for a quick answer to your inquiries. If you have a more formal request, it’s recommended to reach out to email. We used the live chat feature a few times while reviewing this online casino. In our experience, the SlotsGem agents are quick to respond, very friendly, and don’t mind taking the time to look up information so customers get all the details they asked for.
- Live chat: 24/7 availability
- E-mail: support@slotsgem.com
Reliability
The CasinoRIX team had an excellent experience using the SlotsGem online casino site. While our experience was on a positive note, we wanted to see what other Canadians thought about the website. When we checked other feedback sites, like TrustPilot, we noticed all reviews were on the positive side.
In fact, the only negative review we found was from someone who wasn’t happy that they didn’t win using a free spins bonus. That’s why the CasinoRIX team always puts a prime focus on responsible gambling. You can never guarantee a win when you play, so it’s best to only gamble with money that’s in your entertainment budget.
Conclusion, Author and Expert Opinion
Overall, we think that SlotsGem Canada is off to an amazing start. The CasinoRIX researchers were impressed by the extensive gaming collection and the generous promotional offers. While there are some areas that could use improvement, like the availability of responsible gambling tools, they are minor and don’t affect the quality of the user’s experience.
If you’re the type of casino player who enjoys staying loyal to a particular platform, SlotsGem will give you reasons to keep coming back. Along with the games and promotions, there is also a VIP program stacked with rewards to uncover. Each level reached brings on a plethora of prizes.
FAQ
-
Is SlotsGem Casino legal in Canada?
Yes, SlotsGem Casino is legal to operate. It has an active license from Curacao eGaming, ensuring that it complies with all regulations. While this casino site is accessible to most Canadians legally, it is prohibited from the Ontario market. This is because the online casino doesn’t have an AGCO (Alcohol and Gambling Commission of Ontario) license. Ontario has a provincially regulated market requiring all operators to obtain this license to enter it.
-
How do I verify my SlotsGem login in Canada?
Once you create a SlotsGem Casino account, you will have full access to the site. However, you will have to upload documents to verify your identity before you can request a withdrawal. In order to verify your account, you will need to open the ‘Overview’ section of your profile and select the ‘Document Verification’ tab. There will be three options, confirm identity, confirm address, and confirm payment. You will need to upload a photo or screenshot of each one to be verified. A picture of a government photo idea is mandatory for identity. For your address, you will need a screenshot or picture of a utility or phone bill or bank statement. To verify your payment, you need to screenshot the main page of the bank account or e-wallet you use to make a deposit. (Note: you can use any of the available payment methods for deposits. But at some point, you will need to make a deposit using one of these options for verification).
-
Can I create multiple SlotsGem accounts in Canada?
Canadian players are permitted to have one account per person. All members must complete the KYC process (Know your customer) to verify their account. Verification is important to ensure that minors aren’t using the site and people aren’t playing while using a fake identity. It also prevents people from creating multiple accounts to use for bonus fraud when free promotions are running.
-
Is there a SlotsGem no-deposit bonus available for Canadian players?
At the time of our review, there wasn’t a SlotsGem Casino no-deposit bonus available. However, like most online casinos, SlotsGem has limited-time offers and a free no-deposit bonus could come up at any time. Make sure you select the option to be notified about promotions when you register for an account so you don’t miss out. Additionally, users can also get free no-deposit offers when they reach new levels in the VIP program.
-
What is the best way to find legitimate SlotsGem bonus codes?
The best way to get SlotsGem bonus codes is to sign up for their email list. This way you won’t miss out on any promotional offers. You can also find SlotsGem promo codes from our bonus page when they’re available. When new exclusive offers come in, we post them there. Don’t forget to also check out the ‘Promotions’ page on the SlotsGem website to find the most current bonuses.
Share Your Gaming Experience
If you’re looking for a casino gaming platform that you can trust, we highly recommend SlotGems Canada. Especially while the four-part welcome bonus is running. If you decide to play at this online casino today, make sure you bookmark this page. We would love it if you came back and shared your gaming experience in the comments below. When you leave honest feedback mentioning what you liked or didn’t like, you could help other players choose a preferred gaming site.