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CasinoRIX Support Team

Team of 10+ customer support experts Available 24/7

When you need help, we’re here for you – our customer support team is dedicated to finding solutions and providing answers. No matter the hour or the corner of the globe, our personal managers are always on standby to lend a helping hand. Spread across the globe, our team of over 10 specialists enables round-the-clock support, responding to queries from every time zone.

Casino products are in our team’s DNA – it’s an area we know inside and out. We’re player-centric because we’ve been in their shoes, so we know exactly how to help with any problem that arises. Whether it’s about product functionality, casino games, bonuses, or payment options, our experts are equipped to help. Our personal managers are available through live chat, helping customers navigate their accounts and offering immediate assistance whenever needed.

What sets CasinoRIX apart? It’s the way our dedicated team, backed by 24/7 personal manager support, works tirelessly to give you an unbeatable customer experience. That’s the iGaming partnership you deserve.

Other experts

  • Alyce Fabel
    Proofreader/Head of Content at CasinoRIX 3 years with us

    Alyce has been working in online gambling for over 14 years now, these days as a Proofreader and Head of Content at CasinoRIX, which she joined in 2020. She grew up in western France and studied...

  • Jessica Langille
    Expert Casino Reviewer at CasinoRIX | Lead Casino Tester 3 years with us

    Jessica Langille is a Casino Reviewer and Lead Tester at CasinoRIX, based in Nova Scotia. She started her career in casino customer support, spending two years handling player complaints, paymen...

  • Jessica Millis
    CEO at CasinoRIX 2 years with us

    Jessica studied Business Administration at James Madison University, graduating with a concentration in Marketing. Her career covers three industries with one thing in common: none of them were ...

  • Kris Olson
    Expert Casino Reviewer & Journalist at CasinoRIX | International iGaming Analyst 3 years with us

    Kris Olson is an iGaming journalist and casino reviewer based in Ottawa. He holds a Bachelor of Science Journalism from Northwestern University’s Medill School of Journalism, graduating in...

  • William Sarto
    PR/Marketing Manager at CasinoRIX 3 years with us

    William Sarto has worked in marketing for 18 years and joined CasinoRIX in 2021 as PR and Marketing Manager. He’s from Trenton originally, studied Marketing at Philadelphia University, and...

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