How we rank casinos
Our casino ranking process is based on comprehensive and objective evaluations of various important factors. We carefully assess each casino’s safety and security measures, game selection, bonuses and promotions, payment options, customer support quality, user experience, and reputation among players. We also take into account the problems and issues that players bring to our Personal Manager service.
By considering these crucial aspects, we create a fair and transparent ranking system that helps players make informed decisions. We aim to provide reliable recommendations and ensure that players have a positive and enjoyable casino experience. Please note that our rankings are regularly updated to reflect changes in the industry and to provide the most accurate information to our users.
Our Casino Ranking System
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Safety and Security Measure
This is by far an essential aspect of our ranking requirement. The level of safety and security measures in place at an online casino helps us determine how highly we rank the casino. A casino with poor measures will rank low on our radar and might fall on the list of casinos to avoid.
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Game Selection
What is a casino without proper game selection? A casino looking to rank high with us must have a good selection of games. There must be an abundance of games for players to choose from. It is not just about any game, but relevant games players seek.
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Bonuses and Promotions
This is an essential prerequisite for all online casinos. Since most casinos make money from their players, it is only fair that they offer promotions and bonuses. This is a way of letting the players know that they have more opportunities to make money and improve their wagering power.
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Payment Options
The payment options should be fair to the players. Good online casinos have to make it easy for players to pay whenever they want to play and withdraw their winnings without bottlenecks. Several common payment options we watch out for include bank transfer, e-wallet, credit/debit cards, and cryptocurrency.
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Customer Support Quality
This aspect is also as important as the site’s safety. Players should always feel at home when playing at an online casino. They may have questions they want to ask. The customer support team should always be prompt, so we rank casinos by how swiftly and adequately they respond to messages.
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User Experience
This, of course, is the people’s voice. We rank casinos based on the experience of the users. When most users give positive reviews about the casino, we most likely also give positive reviews. However, we have noticed that many of these online casinos buy false reviews, so we conduct our own research to ensure that we are not being deceived.
By looking at all these important aspects of casino ranking protocols, we often create transparent and unbiased ranking methods that help our visitors make the right gaming decisions. In addition, no ranking is permanent. Our rankings are constantly updated because we always research casinos. A casino with a poor ranking today may have a good one tomorrow, and vice versa. This creates healthy competition among casinos and encourages them to improve their service delivery quality. To get the most essence of our reviews, we advise to check our new Comparison tool. It will provide the summary for each compared casino or bonus for easier and faster navigation through all important points and terms.
Team & People who build best reviews site for you
Our mission is to be the trusted source of information for players seeking the best online casino experiences.
We strive to provide comprehensive and unbiased reviews that cover all aspects of relevant online casinos.
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Alyce Fabel
Head of Content at CasinoRIX 3 years with us
Alyce, a seasoned Head of Content in the online gambling sector, brings to the table over 11 years of rich, diverse experience, steering through its many nuanced facets with aplomb. Originally f...
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Jessica Langille
Expert Casino Reviewer at CasinoRIX 1 year with us
Jessica is an accomplished Casino Writer hailing from Nova Scotia. Her journey into the realm of casinos commenced through the avenue of sports betting. With unwavering determination, she embark...
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Kris Olson
Expert Casino Reviewer & Journalist at CasinoRIX 1 year with us
Kris, an Expert Casino Writer and Journalist from Ottawa, brings to the table over a decade of immersive experience in the casino industry. Her analyses and narratives, deeply rooted in her expa...
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Team of 10+ customer support experts Available 24/7
When you need help, we’re here for you – our customer support team is dedicated to finding solutions and providing answers. No matter the hour or the corner of the globe, our personal ma...
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William Sarto
PR & Marketing Specialist at CasinoRIX 2 years with us
William Sarto, a skilled professional boasting a remarkable 15-year journey in marketing, presently shines in the online gambling sector with his adeptness in PR & Marketing. While his root...
The Rating Process
The rating process is more or less like the ranking system. Our team follows a careful method of rating casinos according to the provision of the said casinos. Through meticulous research, we will be able to make comprehensive assessments of the casino.
Whenever we choose a casino to rate, we conduct extensive research about such casinos. Some of the research processes we carry out include the following:
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Examining the website: Here, we go through all the website pages and read through all the text. We email where required and make necessary calls, too.
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Terms and conditions: We focus our attention mainly on this part because many of these fake online casinos hide under the umbrella of lengthy terms and conditions since most players do not read them.
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Game offering: Our team checks the available games the casino has to offer. We determine if the number of games and their quality are enough.
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Overall reputation in the industry: By going through the site, we will easily know if the casino has a good track record, giving us a chance to either recommend the site to our visitors or not.
Testing and Experience
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Registration Process
Here, we determine what the casino requires of its users. If they are fraudulent, we quickly detect their tricks from here.
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Deposit and Withdrawal Methods
Many casinos have failed terribly in this regard. While many quickly take their customers’ money, they are very slow to pay out. So we test how fast they receive or send customers’ money.
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Game Quality
More than just having games, the games must also be good enough to give players maximum entertainment.
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Comparison with Industry Standards
A casino should have something interesting that differentiates it from its competitors. It could be either through its services or what it offers.
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Consensus and Team Discussion
After extensive research has been carried out, the team members come together and discuss the various features of the casino they have investigated.
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Ongoing Monitoring
Even after a casino has been reviewed and rated, our team continues to monitor the activities of the casino. This will ensure that the casino sticks to the standard expected of it.
Evaluation of Key Criteria
We go deeper than creating accounts and playing games. This is what makes us stand out from other casino review sites. We evaluate critical components of casinos such as:
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The variety of the games the site offers: We determine if these are the games players seek. Some games are challenging to come by but are the favourite of some players. It will be a great plus to the casino if it has these scarce games.
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The software providers: We must ensure that the software providers whose games are listed on the casino are trusted and reputable.
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Bonus offers: Some online casinos do not measure up to their promises, and we know this. They promise huge bonuses just to attract players but back such bonuses with impossible rules. We look into this and investigate any bonus claim to ensure innocent casino users are not being ripped off.
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Wagering requirements: We observe all the percentages and discounts. We investigate the requirements to determine whether they are fair or not.
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Payout speed: We find out how much it takes the casinos to pay winners when they make withdrawal requests. The promptness of this will determine their level of professionalism.
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User interface: The user interface has to be welcoming enough. The graphics and theme have to be in sync and visually appealing. Furthermore, the site must be easy to navigate such that new and old players can easily find their way around. If we are pleased with the site design, the site will get a good score, and visitors can be sure of having a good time playing there.
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Mobile compatibility: If an online casino isn’t compatible with mobile devices, it will have a problem attracting customers. This is because most internet users access the internet via their mobile devices. Therefore, designing a website compatible with mobile phones will attract more players.
Author and Casino Review Specialist
I’m Kris, a Casino Writer from Ottawa, Canada. With over a decade in the casino industry, I’ve grown from a curious observer to a trusted casino journalist. My focus is on unraveling the world of gambling, providing thorough reviews, exploring tech trends, and offering valuable advice to all players. My goal is to simplify the casino experience with clear, insightful content.
Checked by an independent expert.
Frequently Asked Questions
After answering hundreds of questions about CasinoRIX by our visitors, we have compiled some of the most asked questions. Before you reach out to us, you may want to go through these FAQs to see if your question has been answered in the section. Most of these questions are asked by gamblers in search of genuine online casinos.
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How do I identify a casino that is considered trustworthy?
When you are visiting an online casino for the first time, there are some things you have to consider about that casino that will give you an insight into how genuine that casino is. First and foremost, ensure that the casino is a licensed one (and that the license is still valid). Find out what other players say about the casino – that will give you a proper insight into how things work there.
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Which online casinos with valid licenses can you recommend?
There are hundreds of licensed online casinos, and it will be impossible to mention them one after the other. However, whenever you find any casino operating with a licence from regulatory bodies such as UK Gambling Commission, Gibraltar Regulatory Bodies, or Malta Gaming Authority, you can use them because their licences are reliable.
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What are the kinds of games available in online casinos?
There are varieties of games that online casinos offer. Depending on your preference, you can select games that fit your skill. Some popular online casino games include Roulette, Poker, Blackjack, Baccarat, and slot machine. Some casinos also have some specialty games, such as virtual sports betting. With online casinos, you will always find a game you like.
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What payment options are common with online casinos?
You can choose from several payment options at reliable online casinos. Always go for the one that is most convenient for you in case of subsequent deposits and withdrawals. The following are common and acceptable payment options:
- Credit/debit cards
- Bank transfers
- E-wallets
- Prepaid cards
- Cryptocurrencies
- Mobile payment
- Vouchers
- Online banking
Always find out the accepted payment method of a specific casino, and always remember to check if restrictions or fees come with the payment methods. If you are comfortable with the payment method, you can go ahead to have an excellent gaming experience.